QuickBooks payroll service is a subscription-based service that manages employee data for small businesses and helps users to release their salaries on time. The software can withhold amounts from salaries, send pay checks and calculate taxes for the convenience of users, along with many other benefits that come with this service. Unfortunately, users sometimes run into a payroll renew subscription error while using the service. In case you also receive this error on your QuickBooks, read this complete blog to figure out the conditions that encourage the development of this error and the measures you need to take to rectify it.

You can eliminate the problem quickly with the assistance of a QB support team available at 1.855.738.2784.

Reasons

You might encounter this error due to the following reasons while using QuickBooks payroll service-

• The service key entered in QuickBooks is incorrect, or the software isn’t activated.
• A damaged Entitlement.ecml file can also lead you to this error while using payroll.
• You used an invalid or expired credit card while billing for the renewal.

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Solutions

The following methods will help you deal with this payroll subscription error in QuickBooks-

Solution 1- Update your Billing account info again

The payroll service in QuickBooks is auto-renewed when the subscription expires. The amount is deducted from the registered bank account or credit card by the user. This error can randomly appear on the screen while using the payroll service if the credit card or bank account entered in QuickBooks is invalid. This leads to failure in the renewal, and you’ll be stopped from using the payroll service. A way to fix the issue is by updating your billing info again and reactivating the account, as shown in the following steps-

• Tap the Reactivate account option in the Payroll service alert window.
• Enter your Intuit account credentials to sign in and go to the Service Information section.
• Tap Reactivate link and verify that your payroll service details are correct.
• Click Proceed to checkout and select a Payment Method.
• Fill in your Card Security Code and tap Submit.
• Tap Continue and click Place Order.
• Click the Next option and select Return to QuickBooks.

Try the next solution if the subscription error still emerges while using QuickBooks.

Solution 2- Check your service key and reactivate QuickBooks Desktop

This issue can also occur if the service key is incorrectly entered in QuickBooks. You must ensure that the service key is correct using the steps given below-

• Open QuickBooks and go to the Employees menu.
• Tap My Payroll service and click the Manage Service key.
• Click Edit and erase your service key.
• Enter the service key again and keep hitting Next until Finish appears.

After verifying that the service key is correct, you must activate your QuickBooks desktop. This issue can also develop if the QuickBooks desktop isn’t registered after the renewal. Use the following steps-

• Go to the Help menu in QuickBooks and tap Activate QuickBooks Desktop.
• Follow the on-screen instructions to verify your user info and save the settings.

The payroll subscription issue will be resolved after applying the methods.

Conclusion

This blog clarifies why the payroll renew subscription error develops in QuickBooks. We hope you used the methods given in the blog to rectify the error and are now using the payroll service without any issues.

If the error still troubles you, consult a QB expert at 1.855.738.2784.

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