QuickBooks Error 1920 occurs during the installation or update of QuickBooks. It occurs when the QuickBooks Database Manager service cannot start. This issue can arise from several factors, such as not having the right permissions, conflicts with other software, corrupted Windows files, or using an outdated version of QuickBooks. Users may see a pop-up error message, experience installation failures, or notice the system slowing down.

Struggling with error code 1920? Contact our QuickBooks experts at 1.855.738.2784 for effective solutions and personalized support to get you back on track.

Reasons For the QB Error 1920

Error code 1920 can be caused by a variety of reasons, such as:

1. QuickBooks Database Server Manager can’t connect to the company file; error 1920 appears.
2. Problems with the QuickBooks installation.
3. Errors in your Windows registry.
4. Malware or virus attacks.

Stepwise Instructions To Fix Error 1920

Addressing error code 1920 is essential for a smooth QuickBooks experience. Let's understand the troubleshooting.

Condition: If you’re installing or updating QuickBooks Desktop

Step 1: Uninstall QuickBooks Desktop

1. Press the Windows + S keys.
2. Open the Control Panel.
3. Select Programs and Features.
4. Click on Uninstall a Program.
5. Open the list of installed programs.
6. Choose your QuickBooks Desktop version.
7. Select Uninstall/Change.
8. Follow the on-screen instructions.

Step 2: Rename the Installation Folders

Use Windows Explorer to search for and rename each folder listed for your version of Windows:

1. Installation Folders:
2. For Windows 10/8/7:
3. C:\ProgramData\Intuit
4. C:\ProgramData\Common Files\Intuit
5. C:\Users[Username]\AppData\Local\Intuit
6. C:\Program Files\Intuit
7. C:\Program Files\Common Files\Intuit
8. For Windows Vista:
9. C:\ProgramData\Intuit
10. C:\ProgramData\Common Files\Intuit
11. Press Windows + R together. Open the Run dialog box.
12. Enter the folder location. Hit Enter.
13. Right-click on the folder. Select Rename.
14. Rename the folder to .OLD.

Read More: How To Fix QuickBooks Error 1603

Step 3: Manually Resolve the Errors

1. First, rename your QuickBooks Desktop company file.
2. Open QuickBooks Desktop. Then, open the company file.
3. Press F2 or Ctrl+1. Access Product Information.
4. Get the file location in the File Information.
5. Close QuickBooks Desktop after this.
6. Navigate to the company file location:
7. For Windows 10, 8.1, and 8: 
8. Right-click on the Windows Start.
9. Select File Explorer.
10. For Windows 7 and Vista: 
11. Right-click on the Windows Start button
12. Choose Open Windows Explorer.
13. Right-click on the file. Select Rename.
14. Enter the new name for the company file. Press Enter. 
15. If Windows prompts for confirmation, click Yes.

Step 4: Set Up QuickBooks Desktop. Add New Company File Name

1. Open QuickBooks.
2. Go to the File menu.
3. Click Open or Restore an Existing Company.
4. Open the company file. Click on the Next tab.
5. Select the new name for the company file.
6. Click on the Open tab.

Step 5: Installing QuickBooks Desktop

1. Prepare for the installation of the software.
2. Install QuickBooks by opening the downloaded file.
3. Follow the on-screen instructions. 
4. Accept the license agreement.
5. Click on the Next tab.
6. Enter your product and license numbers.
7. Click Next and choose the appropriate installation type: Express Install or Custom and Network Install.
8. Lastly, activate QuickBooks Desktop

Conclusion

We hope that by following the above-outlined steps, you have successfully resolved the QuickBooks error 1920.

You May Read Also: How To Fix QuickBooks Error 179