It is irritating when you get QuickBooks desktop has stopped working or ‘QuickBooks is not responding.” It occurs when there is an issue with the Windows operating system. It damages the program files and makes the QuickBooks irresponsive. If you have a damaged or missing QBWUSER.INI file, you might struggle with the QuickBooks abort error. When QBWUSER.INI is damaged, many errors get triggered and must be solved urgently; otherwise, they may lead to different errors. In this segment, we will discuss how to tackle this scenario and fix this error. You must read the blog completely and find the best-fit solution for your error.

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Damaging factors leading to QuickBooks desktop stopped working error

1. This might be due to damaged QuickBooks or program files. 
2. Due to a corrupted hard drive
3. Corrupted program file.
4. Malfunctioning QuickBooks Desktop.
5. Damaged Windows operating system.
6. Damaged or missing QBWUSER.INI file.
7. Restricted due to improper firewall or internet security.
8. Malware attacks occupy space in the system.

Viable strategies to fix QuickBooks Desktop has stopped working error

Solution 1: Use QuickBooks Tool Hub to Run Quick Fix My Program

1. The very first step is to download and install QuickBooks Tool Hub, and for that, go through all the steps wisely to download QuickBooks Tool Hub.
2. After downloading the QuickBooks tool hub, you need to run the Quick Fix My program from the tool hub, and to do so, follow the below steps:

• Go to the QuickBooks Tool Hub and click Program Problems.
• Choose Quick Fix My Program.
• Launch QuickBooks Desktop and open your data file.

Read More: How To Fix QuickBooks Event ID 4?

Solution 2: Run the QuickBooks Install Diagnostic Tool from the Tool Hub

It automatically diagnoses and fixes issues with the Microsoft components the QuickBooks program uses:

1. Open the QuickBooks Tool Hub.
2. Search for Program Problems.
3. Click QuickBooks Program Diagnostic Tool. It may take around 20 minutes to run it.
4. After it is done, restart your computer and relaunch QuickBooks.

Solution 3: Renaming the QBWUSER.ini file

Important: Renaming QBWUSER.INI file may remove the opened file; you will need to open them again manually

Do the following to rename the file:

1. Go to the folder where the QBWUSER.ini file is saved: Users[Your user name]AppDataLocalIntuitQuickBooks [year]
2. Right-click the QBWUSER.ini file and click Rename.
3. Type .old at the end of the file name (as in QBWUSER.ini.old).
4. Rename the EntitlementDataStore.ecml file.
5. Relaunch QuickBooks Desktop.

After renaming QBWUSER.ini or EntitlementDataStore.ecml, open the sample company file again.

Conclusion

To wrap up, Quickbooks has stopped working due to damaged program files and QBWUSER.INI files, which can be fixed easily without much effort. All the solutions are mentioned above in the segment. Read them once and try to implement them accordingly; if you fail, contact us at 1.855.738.2784.

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