QuickBooks ensures the safety of user’s financial data by implementing a series of security protocols. Still, users must create a full data backup at regular intervals to recover their data in case of undesired instances. But, users find themselves in trouble when Intuit Data Protect Has Stopped Working Error comes up while creating a backup. If you also come across this issue while creating a backup using Intuit Data Protect, give this blog a read till the end to discover the reasons this error develops and the methods to eliminate it.

Let a QB support team fix the issue by contacting them for help at 1.855.738.2784.

Joshua Weissman, Accounting Helpline

Reasons

Intuit Data Protect fails to create a backup of your entire QB data due to the reasons mentioned below-

1. QuickBooks cannot access the files in your system drive due to the restrictions imposed by Windows Firewall or any other security software.
2. The backup process is affected by a low internet speed due to an unstable network connection on your system.
3. QuickBooks Data contains some damaged files, and issues develop when the files are processed for creating their backup.

Solutions

These methods will help you prevent issues while creating a backup using Intuit Data Protect-

Solution 1- Add new Windows Firewall ports for QuickBooks

A primary reason for the backup failure can be restrictions of the Windows Firewall. QuickBooks will malfunction if it fails to access the location of the data during the backup process. It is also possible that a security software is interrupting the background processes of the program. You can prevent QuickBooks from getting blocked by adding some firewall ports for QuickBooks as shown in these steps-

• Go to the search panel and type ‘Windows Firewall.’
• Open the Windows Defender Firewall from the search results and click the Advanced Settings option on the left.
• Select Inbound Rules and tap New Rule on the right menu.
• Enter the following ports-

1. Incoming Port: 80
2. Outgoing Port: 443, 16841

• Follow the instructions on the prompted QuickBooks information window.
• Select Outbound Rules instead of Inbound Rules in Step 3 and execute all the steps again.
• Save the settings and try creating a full data backup again.

Jump to the following method if the backup fails.

Recommended to Read: What is Error 6130 in QuickBooks?

Solution 2- Run the verify-rebuild utility to fix damaged data

You might also encounter this issue if the data you are trying to backup is damaged and in an unsupported format. You need to repair the data to ensure the software doesn’t fall prey to issues while processing it. Intuit offers a verify rebuild utility to repair damaged data which can be used by following the steps given below-

• Click the File option in the QB menu and select Utilities.
• Select Rebuild Data and wait until the data is repaired.
• Approach the Utilities option again and click Verify Data.
• Let the process complete. Your data is completely repaired if you don’t encounter any error messages. In case you see the ‘Your data has lost integrity’ message on the screen, click the Rebuild Now option again.
• Wait for the process to complete and create a backup of your data again.

Conclusion

This is the end of the blog explaining why Intuit Data Protect Has Stopped Working Error interrupts you while creating a backup. The QB-recommended techniques to resolve the issue are also given in the blog, which can be used to create full data backup without any issues.

Consult a QB professional at 1.855.738.2784 to clarify any remaining queries related to this error.

You May Explore Also: How to fix Error PS036 in QuickBooks?